{"id":110,"date":"2026-04-23T15:59:13","date_gmt":"2026-04-23T13:59:13","guid":{"rendered":"https:\/\/bensginger.dev.hayloft-it.ch\/?page_id=110"},"modified":"2026-05-11T12:00:44","modified_gmt":"2026-05-11T10:00:44","slug":"returns-and-defective-products","status":"publish","type":"page","link":"https:\/\/www.bensginger.ch\/en\/ruecksendungen-und-fehlerhafte-produkte\/","title":{"rendered":"Returns and defective products"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Returns<\/h1>\n\n\n\n<h3 class=\"wp-block-heading\">Right of withdrawal<\/h3>\n\n\n\n<p>You can return unused and unopened goods to us within 7 days of receipt.<\/p>\n\n\n\n<p>Returns must be made in the original packaging and in perfect condition.<\/p>\n\n\n\n<p>You bear the costs of the return shipment yourself, except in the case of incorrect deliveries or errors on our part.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Transport damage<\/h3>\n\n\n\n<p>Please report any transport damage directly to DPD on: 0848 373 373.<\/p>\n\n\n\n<p>Have damage recorded by DPD immediately on receipt so that claims for compensation can be asserted.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Complaints<\/h3>\n\n\n\n<p>Complaints about opened or damaged goods must be made within 3 working days of receipt. After that, there is no entitlement to a replacement or credit note.<\/p>","protected":false},"excerpt":{"rendered":"<p>R\u00fccksendungen Widerrufsrecht Sie k\u00f6nnen unbenutzte und unge\u00f6ffnete Ware innerhalb von 7 Tagen nach Erhalt an uns zur\u00fccksenden. Die R\u00fccksendung muss in der Originalverpackung und in einwandfreiem Zustand erfolgen. Die Kosten der R\u00fccksendung tragen Sie selbst, au\u00dfer bei Falschlieferungen oder Fehlern unsererseits. Transportsch\u00e4den Bitte melden Sie Transportsch\u00e4den direkt bei DPD unter: 0848 373 373. Lassen Sie [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-110","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bensginger.ch\/en\/wp-json\/wp\/v2\/pages\/110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bensginger.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bensginger.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bensginger.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bensginger.ch\/en\/wp-json\/wp\/v2\/comments?post=110"}],"version-history":[{"count":0,"href":"https:\/\/www.bensginger.ch\/en\/wp-json\/wp\/v2\/pages\/110\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bensginger.ch\/en\/wp-json\/wp\/v2\/media?parent=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}